When operating the zoom lever the camera may go into record mode. The lens may not zoom at all or zooms the incorrect way. Basically sets of in the opposite direction. Pressing wide activates telephoto and vice versa.
This problem can also affect the ZS20, ZS30, ZS40, ZS50 and LX100. This is an intermittent problem and doesn't occur all the time.
Please call or email for repair quote.